Our office is open for telephone calls from 8:00 a.m. to 4:00 p.m., Monday through Friday. The office staff has been trained to answer most questions. If they are unable to answer your questions, your chart will be given to your doctor and the answer to your question will be relayed to you. Please remember, different diseases may have similar symptoms; for this reason, requests for treatment generally require an office examination. If a refill of your prescription is needed, please call early in the day during office hours with both your prescription number and pharmacy phone number.
Emergencies & weekends
Telephone calls made when the offices are closed will be handled by the answering service, which will reach the physician on call. Calls will be returned as soon as possible, but there may be some delay if the physician is in route to a hospital or involved in some other emergency. If yours is a dire emergency, you should go to the nearest hospital emergency room where treatment can be provided until our physician is reached.
The receptionist will ask you to fill out an information form when you come to our office. All information given to us is confidential. To prepare for your first visit with our office, please bring your photo identification, insurance card, and a list of any prescription and over the counter medications or supplements you are taking. Please notify us immediately of any changes in the information you have provided to us.
Our practice is dedicated to maintaining the privacy of your health information. Please ask for a copy of our “Notice of Privacy Practices.”
If surgery or hospitalization is required for your condition, the physician will choose one of the following hospitals:
Surgery scheduling requires coordination of the schedules of the hospitals, doctors, offices, and a number of patients in addition to yourself. Therefore, it is important to be certain of your plans when you schedule surgery so you do not disrupt other people's schedules by requesting changes.
Fees & payments
Unless other arrangements have been made with your physician, payments are due and payable when services are rendered.
We accept cash, checks, and Visa or MasterCard and Discover credit cards. Copayment is payable upon checking in for your appointment.
An estimate of charges for any anticipated service will be given upon request, although it may be impossible to quote an exact figure in advance. Included in the surgical fee for some operations is a specified period of post-operative care. This includes routine post-operative treatment directly related to the surgery, but not unrelated conditions, which might arise.
The term Otorhinolaryngology-Head and Neck Surgery is the official name of the medical specialty that deals with diseases of the ears, nose, and throat. For the sake of brevity (and tradition) such specialists may be called “ENT” specialists. Examples of such disease included hearing loss, ear infections, equilibrium disorders, infections, and allergies of the nose and sinuses, deformities of the nose and facial structures, infections of the mouth, throat, and larynx (voice box), breathing, snoring, swallowing, and voice disorders, and tumors of the ear, nose, throat, and the neck.
Audiological services are provided by certified audiologists and include hearing evaluation, brainstem testing, and balance/vestibular testing. Assessments, dispensing, fittings, and adjustments are also available for all types of hearing aids, including conventional, programmable, and digital technology.
We offer an in office option for certain patients suffering from sinus problems. Please schedule an appointment with one of our physicians to determine if you are a candidate for this procedure.
Allergy testing and treatment is performed in both offices by trained nurses. Tests are for the most common inhalant allergens such as dust, mold, grass, ragweed, trees, pets, etc., by using intradermal skin testing. Treatment with allergy shots can either be done in the offices or continued at a work clinic or other physician’s office. We can also test for food allergies with laboratory blood testing.
Our offices are open Monday through Friday from 8:30 until 3:30. We are not open on government holidays or weekends. A physician is always on call for the group.
Allergy Department Hours
M, W, & F 8:30 a.m. – 3:30 p.m.
T & Th 8:00 a.m. – 3:30 p.m.
M & W 8:00 a.m. – 3:30 p.m.
T & Th 8:30 a.m. – 3:30 p.m.
F – 8:00 a.m. – 3:00 p.m.
Please call our office to verify a physician is present before coming
in for your allergy shot.